The anonymous sports company with the corporate name “PANTHESSALONIKEIOS ATHLITIKOS OMILOS KONSTANTINOUPOLITON 2004 – PAOK BASKETBALL ANONYMOUS COMPANY” and the distinctive title “PAOK 2004 – BC”, with Tax ID Number 999719662, based in the Municipality of Pylaia-Chortiatis, at 12 Ant. Tritsi Street, with email address This email address is being protected from spambots. You need JavaScript enabled to view it., lawfully represented (hereinafter the “Club” or “PAOK BC”), has created and manages the Club’s website (hereinafter the “Website”) and offers its services under the following terms of use, which the visitor/user of the Website’s pages is called upon to read carefully and to visit/use the Website’s pages/services only if they fully accept them. Hereinafter, where rights, obligations, and properties of the Website are mentioned, they refer to the rights, obligations, and properties of the Club.

PREAMBLE The Club provides visitors/users of the Website with a collection of services, pages, options, and/or resources, including various communication tools, web television, e-commerce services, information and entertainment, electronic spaces for mass access and user communication, and services/pages of personal character and content. The Website’s pages include advertisements of all forms. Existing services as well as any new services included on the Website are subject to these terms of use, unless expressly stated otherwise. The visitor/user of the Website’s services understands and accepts that all pages/services are provided “as is” and the Website disclaims any liability related to limited duration, deletion, poor performance, or inability to electronically store any user data or any content of personal pages/services.

The Club may modify the content of the Website at any time or discontinue services it provided, or create new ones, without prior notification to users or obligation to amend these terms. The visitor/user is responsible for accessing the Website’s services, and such access may require payment of fees to third parties (e.g., internet service providers, internet usage charges).

The visitor/user has exclusive responsibility for paying the relevant fees. Furthermore, the visitor/user is solely responsible for their personal equipment with the necessary technological means that enable access to the Website’s services.

The Website is committed to safeguarding the privacy of its visitors/users. These Terms of Use and the Privacy Policy explain how the personal data of visitors/users are managed, in accordance with the applicable legislative framework, including in particular Regulation (EU) 2016/679, Law 4624/2019, and any other relevant national or European provision.

Each visitor/user is requested to accept the use of Cookies in accordance with the terms of this Policy the first time they visit the Website. By using the Website and accepting this Policy, the visitor/user accepts the use of Cookies by the Website in accordance with the terms of this Policy.

PROTECTION OF MINORS Visitors/users of the Website who are minors are not permitted to access those services of the Website that may be considered inappropriate forminors and which cannot be controlled by the Website. In every sectionor service that may contain inappropriate/offensive/immoral material, there is a warning to visitors/users. If, nevertheless, minor users voluntarily visit pages with inappropriate/offensive/immoral material that cannot be continuously controlled, the Website bears no responsibility. In any case, where the services provided through the Website are also suitable for minors, they should always be under the supervision of a parent, guardian, or custodian.

USER CODE OF CONDUCT It is mutually accepted and understood that all information, data, texts, graphics, photographs, images, music files, videos, messages, and all content, whether posted publicly or transferred privately, falls under the exclusive responsibility of the natural or legal person from whom the content originates. This means that the user is exclusively responsible for all and any content they post, publish, send, transfer, or otherwise make available through the Website’s services. Due to its volume, the Website cannot control all content posted by users/members on the Website’s services and therefore does not guarantee the accuracy, integrity, legality, or quality of such content. The Website can never be held responsible for any error or omission in any content or for any damage or loss that may arise from the use of any content posted, sent, transferred, or otherwise made available by users/members through the Website’s services. Users/members agree not to use the Website’s services and accept full and exclusive responsibility regarding the following:

1. Posting, publishing, sending, transferring, or using any other method to install content that is illegal, harmful, threatening, offensive, damaging, defamatory, vulgar, violent, abusive, racist, or otherwise objectionable, violates the personality and personal data of others, any intellectual property rights of any entity, and causes feelings of hatred, and/or any other criminal offense and any other form of unwanted promotion of content, as well as content containing digital viruses or any other electronic code, files, or programs designed to interfere with, destroy, or limit the operation of any software or computer equipment or telecommunications equipment.

2. Causing harm to minors in any way.

3. Impersonating any legal or natural person or making a false statement about the identity of the user/member or a misleading statement regarding the relationship and/or cooperation of the user/member with any other legal or natural person.

4. Forgery or other alteration of user/member identifiers, with the intent to mislead as to the origin of content transmitted through the Website’s services.

5. Posting, publishing, sending, transferring, or using any other method to install content from a person who does not have the right to provide that specific content under law or under a confidential relationship.

6. Posting, publishing, sending, transferring, or using any other method to install software or content of any form (text, image, sound, video, animation) that violates any intellectual property rights of any entity (including trade secrets).

7. Posting, publishing, sending, transferring, or using any other method to install unsolicited or unauthorized advertising or other promotional content, sending unwanted and uninvited electronic messages (e-mails) from the recipient, and any other form of unwanted promotion of content.

8. Posting, publishing, sending, transferring, or using any other method to install and/or promote and/or distribute content containing digital viruses or any other electronic code, files, or programs designed to interfere with, destroy, or limit the operation of any software or computer equipment or telecommunications equipment.

9. Interfering with or disrupting the services or the servers or networks connected to the Website’s services, or violating the conditions, procedures, and rules of use of those networks.

10. Violating, intentionally or unintentionally, any local, national, European, or international legislation and/or any rule with legislative force concerning and/or covering any service of the Website.

11. Harassing in any way the private life and individual and social rights of other users (such as collecting and/or storing personal data of other users/members).

The user understands and accepts that the Website does not conduct preliminary control of content, but the Website and its authorized partners reserve the right (and not the obligation) of exclusive selection to refuse posting/publication or to move or delete any content made available through the Website’s services. Furthermore, the Website and its authorized partners reserve the right to delete without notice any content that violates these terms of use.

TERMS FOR THE PURCHASE AND POSSESSION OF ENTRY TICKETS TO THE ARENA FOR THE 2026 – 2027 SEASON

Please read carefully the Terms for the Purchase and Possession of Entry Tickets to the Arena regarding the 2026 – 2027 season that follow (hereinafter the “General Terms”).

With the purchase and receipt of the method of entry (season ticket, single ticket, invitation), as well as with your lawful entry into the Arena, it is presumed that you have read, understood, and accepted these Terms.

SUMMARY STRUCTURE AND KEY POINTS OF THE TERMS

The following summary presents, in a simple and organized form, the main points of the terms for the purchase, possession, and use of entry tickets for the 2026 – 2027 season. The summary facilitates understanding of the text without replacing the full content of the terms that follow.

With the purchase and receipt of the method of entry (season ticket, single ticket, invitation), as well as with your entry into the Arena in a lawful manner, it is presumed that you have read, understood, and accepted these Terms.

1. Acceptance of terms and general framework

- With the purchase, receipt, or use of a ticket, season ticket, invitation, or accreditation, the holder is deemed to have read, understood, and accepted the terms.

- Entry titles are personal, nominal/registered, and must be used only by the person entitled to hold or use them.

- The Club may, in accordance with the terms and legislation, inspect, cancel, or revoke entry titles in case of violation.

2. Purchase, possession, and use of entry titles

- Single entry tickets, season tickets, invitations, and accreditations are acquired only through the official procedures or persons designated by the Club.

- Illegal transfer, assignment, exchange, resale, or commercial exploitation of entry titles is prohibited.

- Refund of money, change, or cancellation after purchase completion is not permitted, unless otherwise provided by law or decided by the Club.

- For minors, child/family tickets, and tickets for Persons with Disabilities (PwD/ΑμεΑ), special rules apply regarding issuance, identification, accompaniment, and use.

3. Entry, identification, and controls at the Arena

- The holder must have the entry title and a valid identification document available whenever requested.

- Entry is made through the corresponding gate and the holder must sit in the seat indicated on their ticket.

- Identity verification, ticket check, bag search, or physical search may be carried out in accordance with legislation and the instructions of the competent authorities.

- Refusal of inspection or non-compliance with instructions may lead to denial of entry or removal from the Arena.

4. Conduct, safety, and prohibited items

- Spectators must comply with the law, Arena regulations, instructions from the Club, the Hellenic Police, and security personnel.

- Violence, incidents, insults, racist, sexist, unsportsmanlike, or offensive chants, and any behavior that disrupts the proper conduct of the match are strictly prohibited.

- Weapons, fireworks, smoke bombs, dangerous objects, large banners or flags outside specifications, alcoholic beverages or food (except permitted exceptions), bulky objects, and any other object that may be considered dangerous or inappropriate are prohibited. - Violation of the rules may lead to removal, confiscation of items, cancellation of the entry title, and exercise of the Club’s legal rights.

5. Postponement, cancellation, changes, and special conditions

- In case of postponement or change of venue, the entry title may remain valid for the new date or venue, unless otherwise announced.

- In case of cancellation or matches played without spectators, refund rights depend on the type of entry title:

• For single tickets, a refund may be provided according to the specific terms.
• For season tickets and invitations, special non-refund rules apply, unless otherwise provided by law or decided by the Club.

- Changes in time, day, schedule, or participants do not automatically entail cancellation or refund of the price.

- In cases of force majeure, health measures, or reduced capacity, special access rules, priority, and possible seat relocation apply.

6. Photography, filming, and personal data

- During arrival, stay, and departure from the Arena, photography, filming, or CCTV recording may take place for legitimate purposes.

- Use of material by spectators is permitted only for private use, unless special permission exists.

- Processing of personal data is carried out for the issuance and management of titles, identification, security, compliance with legislation, and exercise of the Club’s legal rights.

7. Special court-side rules and final provisions

- Holders of court-side tickets have additional obligations due to their proximity to the playing area, such as remaining in their seat, avoiding interference with the game, and showing respect to players, referees, staff, and fans.

- The Club may amend the terms where permitted by law, and supplementary terms on entry titles apply in parallel with the full text.

- The terms are governed by Greek law and disputes fall under the competent Courts of Thessaloniki, subject to mandatory provisions.

ARTICLE 1 – DEFINITIONS

1.1 MATCH: means the contest between basketball teams played by the Club at the arena used by the Club as its home venue and in which it competes as the home team, in accordance with the regulations and competition regulations issued by the organizing authorities.

1.2 SPORTING EVENT: means any event of sporting content organized by the Club (awards, competitions, etc.).

1.3 ARENA / VENUE: means the sports facility used by the Club as its home venue for the holding of matches or sporting events.

1.4 PLAYING AREA (COURT): means the rectangular, flat, hard-surfaced, controlled-access area (parquet/court) where the participants in a match (athletes, coaches, members of technical teams, members of the table officials, etc.) are located during a contest.

1.5 ENTRY TITLE: means the valid and lawful title (ticket, season ticket, invitation, accreditation) which grants its holder the right to enter the arena to attend sporting events and matches.

1.6 SINGLE MATCH TICKET: means the numbered and registered ticket whose number corresponds to one seated spectator position and which grants its holder the right to enter the Arena and attend a specific Match or sporting event.

1.7 SEASON TICKET: A numbered and personalized ticket, the number of which corresponds to a specific spectator seat, and which entitles its holder, in addition to the right of admission to the Arena to attend the Games taking place during a given sporting season, to a range of benefits and privileges, as determined by the Club for each ticket category.

1.8 ACCREDITATION: is the process of recognition, identification, and authorization of specific persons who are entitled to be present and operate in the Arena during a Match. The issuance procedure is chosen by the Club at its free discretion.

1.9 INVITATION: is the invitation by which the right to enter the Arena and attend a Match or a sporting event is granted, in accordance with the Regulations of the organizing authority.

1.10 TICKET HOLDER – SPECTATOR: the person entering the Arena who has the right to enter the Arena and attend the match in a lawful manner, that is, with a valid ticket, season ticket, invitation, or accreditation.

1.11 CLUB (ΚΑΕ): means the anonymous sports company with the corporate name “PANTHESSALONIKEIOS ATHLITIKOS OMILOS KONSTANTINOUPOLITON 2004 – PAOK BASKETBALL ANONYMOUS COMPANY” and the distinctive title “PAOK 2004 – BC”, with Tax ID 999719662, based in the Municipality of Pylaia-Chortiatis, at 12 Ant. Tritsi Street, with email This email address is being protected from spambots. You need JavaScript enabled to view it., lawfully represented, including its employees and other staff and volunteers.

 means any electronic points designated as such by the Club or its possibly authorized entities.

1.12 OFFICIAL POINTS OF SALE: means any electronic points designated as such by the Club or its possibly authorized entities.

For operational purposes, the Club determines the terms of distribution, control, use, and revocation of entry titles. Authorized providers or partners provide technical or operational support for the issuance, distribution, and control process. Security personnel and ushers implement the instructions within the limits of their competence, while the competent authorities exercise exclusively their responsibilities under the law for order, security, and enforcement of legislation.

1.13 TICKET TERMS: means these present terms, their summary, and the supplementary terms found on the reverse side of tickets, invitations, accreditations, and season ticket purchase applications.

I. PURCHASE AND POSSESSION OF ENTRY TICKETS TO THE ARENA

ARTICLE 2 – INTENDED AUDIENCE

All entry tickets to the Arena for attending a match of the Club’s team or any other sporting event organized by the Club are intended exclusively for the fans of the team and are distributed at the absolute discretionary power of the Club. In case of purchase or possession of entry tickets by supporters of the opposing team, these purchases will be cancelled by the Club and its authorized partners, without the Club having any obligation to compensate and/or refund the consideration to the above holders of the entry tickets that will be cancelled.

ARTICLE 3 – PURCHASE AND POSSESSION OF SINGLE MATCH TICKETS

3.1 Purchase, Validity and Collection of Single Match Tickets: The purchase of valid single match tickets is carried out exclusively through the official electronic sales channels of the Club, using the software of the cooperating ticketing service provider. Every ticket is personal, nominal/registered, numbered, corresponds to one seated spectator position and may be used only once. Its validity is verified on the basis of the required technical identification elements, such as unique code and watermark, in accordance with the applicable legislation in force and the procedures of the Club.

3.2 Electronic Transaction – Security: The purchase of electronic tickets is possible through the official electronic sales channels of the Club (using the software of the ticketing service provider cooperating with the Club), where the most modern and established security policies regarding the conduct of financial transactions and the personal data of users have been incorporated and which ensures the uninterrupted availability of the services provided. In particular, the technologies governing the electronic sales channels of the Club include SSL (Secure Sockets Layer) technology for the security of data transmission within the information system, the use of devices and specialized security mechanisms (Firewall) for the protection of the stored data of the website, as well as the use of cutting-edge technologies for the technological integrity and availability of the website. All transactions carried out by the user of the website through it are governed by International and European law regulating matters related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994), which regulates distance sales. Payment for the purchase of electronic tickets is made exclusively by charging the user’s credit or debit card. The electronic sales channels of the Club have taken all measures indicated by Law for the security of transactions via credit card. In case of inability to charge the credit card, the order is automatically cancelled. In case no confirmation message of the reservation appears through a confirmation page after sending the user’s details for the completion of the payment or in case an error message or interruption of the service occurs during the sending of the details, it is the user’s responsibility to contact the Club in order to be informed whether the transaction was completed. The Club does not accept responsibility for monetary or other loss of the user, in case for any reason they do not receive confirmation of their order and payment. The Club is not liable towards users for damages that may arise from the non-execution or the non-timely execution of the user’s order. In any case, the Club takes care of the timely information of users regarding the unavailability of seats. The Club bears no responsibility regarding possible unavailability of the system, nor does it guarantee the uninterrupted, accurate and error-free provision of the service. After the completion of the transaction, it is not possible to refund money or change the tickets.

3.3 Purchase by a Minor Person:

1. The acquisition of a ticket for a minor person up to 3 years old is free. For a person over 3 years old, the issuance of a ticket is required.

2. The purchase and collection of a ticket for a minor person under fifteen (15) years of age is made only by the person exercising parental responsibility. For the entry, stay, accompaniment and responsibility of minors in the Arena, the provisions of Article 14 of these Terms apply uniformly.

3.4 Personal Character – Prohibition of Transfer and Commercial Use: The single match ticket is personal and nominal/registered and the exchange, transfer, assignment, resale, trading or use thereof for political, commercial, advertising or other promotional purposes without prior written approval from the Club or without compliance with any special official procedure that the Club has expressly put into force is prohibited. The possible possibility of transferring the use of a season ticket is regulated exclusively by the special term 4.4 and does not apply to single match tickets, unless the Club expressly announces a different procedure. In case of violation or attempt of violation, including relevant advertisement or advertising, the Club may cancel the ticket without refund of the consideration, provided this is permitted by law, and retains every legal right for restoration of damage.

3.5 Refund: After the completion of the purchase of the ticket, replacement, cancellation or refund of its consideration is not accepted even if it was not used by its holder, unless otherwise provided by a mandatory provision of law, a special decision of the Club or an express term of these present Terms. 3.6 Loss, Theft or Damage of Single Match Tickets The Club cannot replace stolen, lost or damaged single match tickets. This regulation concerns exclusively single match tickets and does not affect the special procedure for reissuance of a season ticket card provided for in term 4.9.

3.6 Loss, Theft or Damage of Single Match Tickets The Club cannot replace stolen, lost or damaged single match tickets. This regulation concerns exclusively single match tickets and does not affect the special procedure for reissuance of a season ticket card provided for in term 4.9.

ARTICLE 4 – PURCHASE AND POSSESSION OF SEASON TICKET

4.1 Purchase, Issuance and Validity of Season Tickets: The purchase of season tickets for the 2026 – 2027 competitive season is carried out exclusively through the official electronic sales channels of the Club, using the software of the cooperating ticketing service provider. The season ticket is numbered, personal and nominal/registered, states the unique identification code, the full name of the holder and the seat corresponding to them, and is valid according to the schedule, the competitions and the exceptions defined in these Terms and in the relevant announcements of the Club.

4.2 Categories of Season Tickets: The categories of season tickets, the zones or gates of the Arena, the prices, any special categories, discounts, family packages, children’s tickets, tickets for Persons with Disabilities (PwD) and companions, as well as any special privilege or restriction per category, are determined by the Club and announced in the respective official table of availability of season tickets. For the 2026 – 2027 competitive season, as categories of availability are understood in particular: (a) the renewal ticket, which concerns holders of a season ticket from the previous competitive season who retain the right of renewal in accordance with these Terms and within the deadline set by the Club, and (b) the new season ticket, which is made available to new holders or to seats that are no longer under renewal commitment, according to the availability and timetable announced by the Club. From the end of the renewal period, the non-renewed seats may be released and made available freely to interested parties as new season tickets, in accordance with the Club’s distribution policy.

4.3 Purchase of Season Ticket by a Minor: Person The acquisition of a season ticket for a minor person under fifteen (15) years of age is made only by the person exercising parentalresponsibility. For the entry, stay, accompaniment and responsibility of minors in the Arena, the provisions of Article 14 of these Terms apply uniformly.

4.4 Personal Character – Transfer of Use – Prohibition of Commercial Resale: The season ticket is personal, nominal/registered and corresponds exclusively to its main holder/owner and to the seat indicated on it. The commercial resale, distribution, assignment or in general trading of season tickets outside the official procedures defined by the Club and the applicable legislation is prohibited. By way of exception, the transfer of the use of the season ticket for one or more matches to a third party is permitted, exclusively through the official system of the Club and in accordance with the respective lawful identification procedures, including the use of the Gov.gr Wallet application, where required. This exception concerns exclusively season tickets and does not constitute a general license for transfer of single match tickets, invitations or accreditations. The main holder of the season ticket remains responsible towards the Club for every act or omission of the person to whom the use of the season ticket has been lawfully transferred. In case of violation of this term, the Club retains the right to proceed at any time with cancellation, revocation or suspension of use of the season ticket without refund of the consideration, provided this is permitted by law and with express reservation of every legal right for restoration of any positive or consequential damage or other harm.

4.5 Digital Identification of Holder and User: Entry to the Arena with a season ticket presupposes the mandatory digital identification of the holder or the lawful user through the Gov.gr Wallet application, in accordance with the applicable legislation in force and the technical procedures applied by the Club and its authorized partners. During arrival, the main holder or the lawful user of the season ticket is obliged to present a police identity card, passport or other lawful identification document, if requested by the competent authorities, the Club or its partners.

4.6 Minimum Attendance Limit and Right of Priority Renewal: For the maintenance of the right of priority renewal of the season ticket for the next competitive season, a mandatory minimum limit is defined as attendance of at least eleven (11) home matches per competitive season. For the completion of this limit, both the matches in which the main holder of the season ticket was personally present and the matches in which they lawfully transferred the use of the season ticket to a third party through the prescribed procedure are counted. In case of non-completion of this minimum limit, the main holder loses the right of priority renewal for the next competitive season, without this giving rise to any claim for compensation or refund of the consideration.

4.7 Season Ticket Price And Holder Privileges: The Season Ticket entitles its holder to admission to the Games for which it is valid (representing 50% of the consideration paid) and to a range of benefits and privileges associated with the relevant seat or ticket category (representing the remaining 50% of the consideration paid), as determined by the Club for each seat or ticket category.

4.8 Digital Identification and Security: This subsection in the original largely refers back to security measures already described in 3.2 and the mandatory use of digital identification via Gov.gr Wallet as detailed in 4.5. The full provisions on electronic transactions and security apply equally here.]

4.9 Loss or Damage of Season Ticket Card – Reissuance Procedure: In case of loss, theft or damage of the season ticket card, the holder is obliged to immediately notify the Club and follow the official reissuance procedure determined by the Club, including the submission of a responsible declaration and any other required documents. The Club will proceed with the cancellation of the lost/damaged card and the issuance of a new one.

4.10 Update of Change of Personal Details: In case of change of the holder’s personal details, the season ticket holder is obliged to notify the Club in a timely manner by sending a relevant declaration to the Club’s offices.

4.11 Personal Data of the Holder: The holder of the season ticket, by providing their own personal data to the Club upon purchase of the ticket, consents to their processing by the Club in any way, even for commercial purposes, in accordance with the requirements and under the limitations of the applicable European and National legislation regarding the Protection of Personal Data (Regulation 2016/679 EU, implementing Law 4624/2019), as well as in accordance with the applicable sports legislation in force. In case the holder of the season ticket wishes to receive relevant updates regarding the Club’s actions and news, participation in competitions, as well as offers from the Club and/or companies and sponsors cooperating with it, they may declare this in the special consent form located at the bottom of the application by ticking the special box. In case they do not wish the above use of their personal data in the future, they may object to it at any time.

4.12 TICKETS FOR PERSONS WITH DISABILITIES AND COMPANIONS: Discounted or special season tickets for persons with disabilities are issued exclusively upon presentation of the required lawful documentation, including a valid KEPA certificate where required, and are strictly personal. For persons with disabilities who use a wheelchair, entry is carried out exclusively through the specially designed accessibility ramps of the Arena. The companion is obliged to hold their own special companion entry title, to enter together with the beneficiary and to remain near them in order to provide the necessary assistance during the match or event. The use of a PwD or companion ticket by persons who do not meet the lawful requirements is prohibited, resulting in the immediate and definitive revocation of the ticket without compensation.

ΑRTICLE 5 – POSSESSION OF INVITATION

5.1 Acquisition of Invitations: The Club may grant invitations for matches or events to be held at its home venue to selected partners or sponsors, for commercial or advertising purposes, in order to be made available to the public through competitions or offers. It may also offer them to its selected partners. Invitations are always nominal/registered and the Club collects the necessary personal data, in accordance with these Terms and applicable legislation, in order to proceed with their issuance.

5.2 Valid Invitation: An invitation is considered valid if its holder has obtained it from the Club or from a person authorized by the Club, to whom the invitation has been granted for commercial or advertising purposes, in order to be made available to the public. The validity of the invitation is verified on the basis of the unique code (Barcode) indicated on the title, as well as the watermark. Invitations are always nominal/registered, numbered and correspond to one seated spectator position.

5.3 Prohibition of Exchange – Transfer – Assignment – Resale: The invitation is personal. The exchange, transfer, assignment, resale and in general the trading of invitations, as well as their procurement on behalf of third parties in the context of commercial or business activity, is prohibited. In case of violation of this term, the Club reserves the right to proceed at any time with the cancellation of the said invitation, with express reservation of the Club’s rights for the restoration of any damage (positive and/or consequential) or harm that may be caused due to the illegal exchange, transfer, assignment, resale or in general trading of the invitation.

ARTICLE 6 – POSSESSION OF ACCREDITATION

6.1 Acquisition of Accreditations: The Club may grant accreditations for matches or events to be held at its home venue to selected partners or its employees. Accreditations are always nominal/registered and the Club collects the necessary personal data, in accordance with these Terms and applicable legislation, in order to proceed with their issuance.

6.2 Valid Accreditation: An accreditation is considered valid if its holder has obtained it from the Club or from a person authorized by the Club. The validity of the accreditation is verified on the basis of the unique code (Barcode) indicated on the title, as well as the watermark. Accreditations are always nominal/registered, numbered and correspond to one seated spectator position.

6.3 Prohibition of Exchange – Transfer – Assignment – Resale: The accreditation is personal. The exchange, transfer, assignment, resale and in general the trading of accreditations, as well as their procurement on behalf of third parties in the context of commercial or business activity, is prohibited. In case of violation of this term, the Club reserves the right to proceed at any time with the cancellation of the said accreditation, with express reservation of the Club’s rights for the restoration of any damage (positive and/or consequential) or harm that may be caused due to the illegal exchange, transfer, assignment, resale or in general trading of the accreditation.

6.4 Analogous Application of Terms: Any terms of these present Terms that can be applied to accreditations, especially the terms regarding identification, inspection, prohibited items, conduct, security and revocation of title, apply analogously to accreditation holders as well.

II. LIABILITY FOR THE SMOOTH CONDUCT OF SPORTING EVENTS

ARTICLE 7 – LIABILITY OF ENTRY TITLE HOLDERS TO THE ARENA

The holder of an entry title to the Arena is liable towards the Club for any act or omission on their part which contravenes a provision of law, sports legislation, the Arena regulations, the currently applicable STOIXIMAN GBL Regulations for Sports Competitions of ESAKE, the ESAKE Disciplinary Regulations, the regulations of the respective organizing authority or these present Terms. The holder is obliged to restore any positive or consequential damage that the Club may suffer from acts, omissions or behavior on their part during their arrival, entry, stay or departure from the Arena. Beyond the above, the Club reserves the right to seek judicially the criminal punishment of any criminal acts and to forward a relevant report or data to the competent Prosecutor, the Hellenic Police or any other competent authority. The Club, at its absolute discretion and if it establishes a violation of these present Terms or the supplementary terms of entry to the Arena, may cancel or revoke existing entry titles, prohibit temporarily or permanently entry to future Matches and refuse the provision of new entry titles, without obligation of compensation or refund of consideration.

ARTICLE 8 – SPECTATOR SAFETY

The ticket holder – spectator is exclusively responsible for their personal safety, the safety of the minors they accompany, and bears exclusive responsibility for the safekeeping of their personal belongings during their arrival, entry, stay and departure from the Arena, as there is no possibility of safekeeping them under the responsibility of the Club. The Club is not liable for any loss, wear, destruction and in general damage to the personal belongings of the entry title holder – spectator and/or for the occurrence of any accident/injury to the latter or the minors they accompany.

ARTICLE 9 – FAN CONDUCT

9.1 The ticket holder – spectator is obliged, before, during and after the end of sporting events, to comply with the laws, sports legislation, the Arena regulations, the currently applicable STOIXIMAN GBL Regulations for Sports Competitions of ESAKE, the ESAKE Disciplinary Regulations, the instructions of the organizers, the Hellenic Police, the Club and security personnel, as well as the rules of the fan spirit, contributing to ensuring conditions of smooth and safe conduct of matches. Throughout the duration of arrival, entry, stay and departure to and from the Arena, the following are strictly prohibited: profanity, chants of insulting, unsportsmanlike, racist, sexist, antisocial or anti-national character, brawls and participation in incidents.

9.2 In case it is established that any of the above prohibited behaviors has been committed, the Club may cancel existing entry titles and/or refuse to provide new ones for future Matches at its absolute discretion, without being obliged to compensate or refund the consideration for the cancelled entry titles. Furthermore, the Club reserves the right to exercise all its legal rights in case responsibilities or claims arise against it from the above-described behavior.

ARTICLE 10 – RESPONSIBILITY FOR THE SMOOTH CONDUCT OF SPORTING EVENTS AND THE MAINTENANCE OF ORDER

In accordance with article 41Δ of Law 2725/1999, the competence for maintaining order during sporting meetings, inside and outside the playing areas, belongs to the Hellenic Police, which decides, at its discretion, on the necessary personnel and measures for maintaining order. The Club cooperates with the competent police authority and complies with its instructions and decisions, especially for matters aimed at ensuring the smooth holding of the sporting meeting, the movement, arrival and departure of fans, the manner of ticket distribution, the determination of fans’ positions in the stands and, in general, the safeguarding of public order. The Club may also facilitate the work of the competent authorities by providing data or information lawfully requested. Beyond the above obligations of cooperation and compliance with the decisions of the competent authorities, the Club does not have public authority nor responsibility for exercising police duties or maintaining public order.

Subject to the mandatory provisions of applicable legislation, the Club is not liable for injury, destruction, loss, damage or other harm to the ticket holder – spectator connected with attending the match or sporting event at the Arena, provided this is not due to fault of the Club or its staff under the law.

ARTICLE 11 – RIGHTS OF THE COMPETENT AUTHORITIES AND THE CLUB FOR MAINTAINING ORDER

The competent police authority, the Club and its authorized partners may, in accordance with applicable legislation, carry out identity verification, entry title check, physical search and bag search during arrival, entry, stay and departure from the Arena. The holder is obliged to keep the entry title until their final departure and to present both the title and a valid identification document whenever requested. Refusal or inability to comply, violation of these Terms, possession of prohibited items, inappropriate behavior, unauthorized use of a title or serious indication of imminent violation may lead to denial of entry, removal, cancellation or revocation of the title, prohibition of entry to future matches and exercise of every legal right of the Club.

For uniform management of incidents, every case of refusal of inspection, inappropriate behavior, possession of prohibited items, disagreement regarding seat or complaint by a holder is recorded by the competent partner of the Club, escalated immediately to the security officer or the designated representative of the Club and, where required, notified to the Hellenic Police or another competent authority.

III. ARRIVAL, ENTRY TO THE ARENA AND CONDUCT OF MATCHES AND SPORTING EVENTS

ARTICLE 12 – PARKING

The purchase of a ticket or possession of any other entry title to the Arena does not guarantee a parking space for the holder in the external area or in any other parking area of the stadium. The allocation of any parking spaces, if provided, is determined exclusively by the Club, according to availability, the category of the entry title and the more specific terms announced on a case-by-case basis. The Club bears no responsibility for the security, guarding, loss, damage or harm to vehicles with which ticket holders – spectators arrive or park in the Arena area. The owners and users of the vehicles have exclusive responsibility for the security and guarding thereof.

ARTICLE 13 – ENTRY TO THE GATES

Ticket holders are directed towards the gate and the seat corresponding to their title, in accordance with the indications of the facilities and the instructions of the Club, its partners and the competent authorities. During entry, stay and exit from the Arena they are obliged to present the entry title and a valid identification document whenever requested, as well as to comply with the instructions for the smooth and safe flow of spectators.

ARTICLE 14 – ENTRY OF MINORS TO THE ARENA

For the entry and stay of a minor under fifteen (15) years of age in the Arena, accompaniment by an adult holder of a valid entry title for the same gate is required, who is obliged to exercise the necessary supervision during arrival, entry, stay and departure from the Arena. Responsibility for the entry, stay, supervision and behavior of the minor is assumed by the person exercising parental responsibility, regardless of whether the accompaniment is carried out by themselves or by another adult person.

ARTICLE 15 – PHYSICAL SEARCH AND BAG SEARCH

The ticket holder – spectator agrees and accepts that they may be subjected, in accordance with applicable legislation and the instructions of the competent authorities, to a physical search, bag search or search of any other object they carry during arrival, entry, stay and departure from the Arena. This search is carried out for security reasons, to prevent incidents and the commission of criminal acts, as well as to ensure the smooth conduct of the Match and the physical integrity of spectators, athletes, officials and other persons present.

ARTICLE 16 – PROHIBITED ITEMS

The ticket holder – spectator is prohibited from bringing, during entry and stay in the Arena, items included in the following categories:

– Weapons, ammunition, explosives, chemical or incendiary devices and in general all items provided for by the provision of Law 2168/1993 (Government Gazette A’ 147), fireworks, firecrackers, smoke bombs, tear gas, and generally items that can cause bodily harm (article 41ΣΤ Law 2725/1999), even if lawfully possessed.

– Knives, poles, clubs, umbrellas and generally any item that can cause bodily harm.

– Narcotic or other prohibited substances, as provided for by the provisions of Law 1729/1987 and Law 4139/2013.

– Bicycles, mopeds, roller skates, skateboards, other skates, flippers, balls, rackets, Frisbees and other similar items.

– Electronic equipment for radio-television broadcasting, without having the relevant right of retransmission.

– Flag poles, flags larger than 2x1 meters and banners larger than 1x1 meter. Flags and banners of smaller dimensions than those defined above are permitted only if, after inspection, it is established that they do not contain insulting, racist, sexist, political, religious or ideological content or depictions and provided they are not hung on metal, wooden, plastic poles or frames. In any case, the hanging of banners or other inscriptions of political, religious or ideological character with insulting, racist or sexist content is prohibited.

– Musical instruments, horns, laser devices, as well as any other device that may cause annoyance.

– Items (t-shirts, caps, bags etc.) with clear commercial trademarks of companies, as well as imitations of the Club’s products.

– Signs, proclamations, leaflets and publications with defamatory, provocative or obscene content, as well as any printed material of political, commercial or advertising content.

– Glass bottles, flasks, coolers, ice packs, thermos flasks, large number of coins.

– Water, soft drinks, alcoholic beverages, except those sold at the Arena kiosks, as well as food, with the exception of cases where health reasons exist, proven by appropriate medical documentation.

– Animals, except police dogs and guide dogs for persons with visual impairments.

– Bulky items, such as bags, suitcases, foldable chairs or stools etc.

– As well as in general material of any form with content or any other items that the Club, in cooperation with the competent Security Authorities, may characterize as dangerous or inappropriate and which are deemed likely to disrupt the smooth viewing and safe conduct of matches.

ARTICLE 17 – CONFISCATION OF PROHIBITED ITEMS

In case prohibited items are found on the ticket holder – spectator or in their luggage during arrival, entry and stay in the Arena, they will be immediately removed by the police authorities or by the specially authorized personnel of the Club for this purpose, without any further responsibility of the Club or obligation on its part to pay any compensation or return of the above items. The Club will not provide guarding services for the above non-permitted items in the Arena.

ARTICLE 18 – POSITION OF THE ENTRY TITLE HOLDER IN THE ARENA

The position of each ticket holder – spectator in the Arena is the one indicated on each entry title to the Arena. Upon entering the Arena, the ticket holder – spectator is called upon to proceed to this position, with the help of instructions given by the competent authorities and the Club’s partners. The ticket holder – spectator is obliged to maintain this position until the end of the match or sporting event and their exit from the Arena. In case the ticket holder – spectator occupies a position that does not correspond to the one indicated on their entry title to the Arena, the Arena security personnel have the right to request their movement to the correct position and, in case of refusal, to remove them from the Arena, without any compensation and/or refund of the ticket price. The Club reserves the right to transfer the ticket holder – spectator to another position in the same or another gate if there is justified cause and with a view to the best possible service to them, as well as the needs of the Club.

ARTICLE 19 – RESPONSIBILITY IN CASE OF FAILURE TO FIND THE POSITION

In case the ticket holder – spectator is unable to find the position corresponding to them in the Arena or the position is not accessible for any reason or in case another spectator has occupied that position, the ticket holder – spectator is obliged to address the competent partner of the Club assigned for this purpose (usher) so that they indicate their position. The usher may request the assistance of the Arena security personnel if such need exists. In no case does failure to find the position or occupation of the position by another justify the spectator displaying inappropriate behavior, friction, profanity etc. In such cases the Club and the Arena security personnel are entitled to remove the persons involved from the Arena without any claim for compensation and/or refund of consideration.

ARTICLE 20 – PROHIBITED ACTIONS

The following actions are not permitted in the Arena: causing or participating in incidents or other acts and actions that are not in accordance with the fan identity and/or constitute defamation for the match, the sport, the Club and its athletes. Furthermore, smoking, betting, unauthorized attempts to collect money for any reason, coordinated group efforts for promotion or advertising, activities of abusive marketing, political or religious events and protests, sale of goods by unauthorized persons or points, unauthorized sale of tickets, unauthorized transmission, retransmission, filming, photography or other recording for public, commercial, advertising, professional or non-private use, entry of unauthorized television presenters with copying equipment or camera, dangerous, obscene or annoying behavior, distribution of unapproved publications, leaflets and other material, attempt to enter spectators into areas requiring accreditation and obtaining money or other profit in an impermissible manner are prohibited. The private use of material by spectators is regulated specifically in Article 28. The use of any electronic device for recording or transmitting any audio, visual or audiovisual material or any information or data regarding the progress, conduct or any other aspect of any Match for betting activities, unauthorized commercial activities or any other purpose in violation of these terms and conditions is not permitted, unless this has been permitted in writing by the organizing authority. Mobile phones used for strictly personal and private use are permitted. Likewise, any participation or causing of incidents or other acts or actions and behaviors directed against the opposing team of the Club, its fans, athletes and officials is not permitted. The Club may at any time amend the above indicative list of prohibited actions by adding actions which, in its judgment, may disrupt the smooth viewing and safe conduct of the Match or the event.

IV. EXIT FROM THE ARENA ARTICLE

21 – MAINTENANCE OF ORDER AND COMPLIANCE WITH INSTRUCTIONS OF THE COMPETENT AUTHORITIES

The ticket holder – spectator is obliged to maintain order and obey the instructions of the police authorities, the Club and its partners as well as the other competent authorities, during their departure from the Arena and until their final removal therefrom.

V. POSTPONEMENT – CANCELLATION – INTERRUPTION OF MATCH ARTICLE

22 – POSTPONEMENT OF MATCH – CHANGE OF VENUE

In case of postponement of a match or change of the venue of a match for any reason (e.g. weather conditions, decision of a Jurisdictional Body, decision of Euroleague, ESAKE, EFIP etc.), the entry title holder is obliged to keep their entry title, which will remain valid for the new date or new venue of the match, unless otherwise decided by the Club.

ARTICLE 23 – CANCELLATION – INTERRUPTION OF MATCH – MATCHES PLAYED BEHIND CLOSED DOORS

In case of cancellation of a match, for any reason, indicatively due to decision of a jurisdictional body, decision of Euroleague, ESAKE, Club or other competent authority, or holding of the match behind closed doors, the holder of a single match ticket is entitled to request a refund of the consideration, unless a different lawful, regulatory or special regulation that has been lawfully and timely announced applies.

It is expressly clarified that in case of interruption of a match, for any reason (indicatively and not restrictively: decision of a Jurisdictional Body, decision of Euroleague, decision of ESAKE, decision of the Club etc.), the holder of a single match ticket is not entitled to a refund of the purchase price of their ticket, as well as compensation of any other form and/or exchange of their lawful entry title.

In the cases of this article, as well as in case of holding a match behind closed doors or change of home venue due to punishment, decision of competent authority or force majeure event, the season ticket holder does not have the right of withdrawal, refund of all or part of the consideration of the season ticket or compensation of any form. In the above cases, the invitation holder does not have the right to compensation of any form or exchange of their title.

In case of change of the Club’s home venue, due to punishment or due to decision of competent Authority, or for any other reason not arising from a decision of the Club, every possible effort will be made to secure a position for season ticket holders to attend the Club’s match at the designated arena, with priority over the remaining fans. In case the designated arena has reduced capacity that does not allow securing a position for all season ticket holders, the Club will inform the holders in a timely manner via its official website or by any other appropriate means, that a priority order will be followed for securing a position. In case due to lack of sufficient capacity at the designated arena not all season ticket holders are served, the latter have no claim against the Club and the Club has no obligation for compensation of any form.

ARTICLE 24 – CHANGE OF TIME/DAY OF MATCH

In case of change of the time or day of the match, the holder of any type of ticket is not entitled to replacement or cancellation thereof and refund of its consideration, unless otherwise decided by the Club.

ARTICLE 25 – CHANGE OF PROGRAM OR PARTICIPANTS

In case of change of the program or participants of any competitive season, the holder of any type of ticket is not entitled to replacement or cancellation thereof and refund of its consideration, unless otherwise decided by the Club.

ARTICLE 26 – EVACUATION OF ROWS, SECTIONS OF THE STAND AND/OR THE ENTIRE ARENA FOLLOWING POLICE ORDER

The entry title holder – spectator consents that, in case requested by the Police, the evacuation of certain rows, as well as sections of the stand for security reasons, the Club reserves the right to transfer them to another position in the same or another gate with a view to the best possible service to them, as well as the needs of the Club. In this case, as well as in case the evacuation of the entire Arena is requested following a Police order for security reasons, it is expressly clarified that the Club is not obliged to compensate in any form for any reason. VI.

PHOTOGRAPHY – FILMING – SOUND RECORDING

ARTICLE 27 – ACCEPTANCE OF PHOTOGRAPHY / FILMING

Upon entering the Arena, the ticket holder – spectator acknowledges and accepts that, in the context of holding matches and sporting events and specifically during their arrival, entry, stay or exit from the Arena, they may be photographed or filmed by the Club, its partners or accredited media. The use of this material may be made for lawful journalistic, informational, archival or promotional purposes of the Club, in accordance with applicable legislation on personal data protection and image rights. Any commercial use beyond the above is carried out only if there is an appropriate lawful basis or the required consent, where required by legislation.

ARTICLE 28 – USE OF MATERIAL BY SPECTATORS

Photography, filming or sound recording of matches by a ticket holder – spectator with a personal photographic camera, video camera or tape recorder is permitted exclusively and only for private use, while the sale, assignment of licensing rights, retransmission, publication or commercial or other exploitation of the above material is expressly prohibited.

ARTICLE 29 – SECURITY CAMERAS

The entry title holder to the Arena – spectator is informed that, for security reasons, protection of persons and facilities, prevention and investigation of criminal acts and compliance with relevant legislation, a closed-circuit television system (CCTV) operates, which may record areas of the Arena during the arrival, entry, stay and departure of holders from the Arena. The collection, maintenance and use of the relevant data is carried out in accordance with applicable legislation on personal data protection and is limited to the above purposes.

VII. CONFIDENTIALITY – PROTECTION OF PERSONAL DATA ARTICLE

30 – PROCESSING OF PERSONAL DATA

The Club collects and processes the personal data of holders and users of entry titles, indicatively full name, AMKA, identity card or passport number, telephone and email address, for the issuance and management of titles, entry identification, compliance with sports legislation, Arena security and exercise of the Club’s legal rights. Processing is carried out in accordance with the General Data Protection Regulation (EU 2016/679), Law 4624/2019 and any relevant national or European provision. The operation of CCTV is regulated specifically in Article 29, while any photography or filming during matches and events is carried out in accordance with Article 27 and only for lawful purposes of security, journalistic, informational, archival or promotional use, in accordance with applicable legislation. Commercial communication or other promotional use of personal data is carried out only upon separate, specific and express consent, which may be withdrawn at any time.

ARTICLE 31 – OBLIGATIONS OF COURT-SIDE ENTRY TITLE HOLDERS

The holder of a “court-side” entry title is obliged to:

1. Sit only in the seat indicated on their entry title, which must be presented whenever requested.

2. Remain seated during the match. In case it is necessary to stand during the match, they are obliged to do so only during a timeout break.

3. Not take photographs using flash.

4. Not interfere with the progress of the game and not display behavior that causes disruption.

5. Not enter the parquet/arena and not throw objects onto the parquet/arena or anywhere in the Arena.

6. Not enter the parquet/arena wearing shoes that cause damage to the floors and specifically to the glass floor (indicatively, high heels are prohibited). In the opposite case, the Club reserves the right to prohibit their entry to the Arena.

7. Not bring with them bulky objects such as signs, cardboard placards, flags, “selfie-sticks” etc., to court-side positions. The Club’s security personnel as well as the Arena security personnel reserve the right to remove such objects if they consider them potentially dangerous or annoying for the players, coaches, referees, Table Officials, members of the Press and the television crews covering the match.

8. Remain standing for the minimum possible time and not stand during the conduct of the match.

9. Show respect towards the members of the refereeing team, the players, the coaches, the team assistants and the fans.

10. Not come into contact with the players, the coaches, the team assistants as well as the members of the Table Officials in any way, either physically or verbally.

11. Not use inappropriate vocabulary or gestures addressed to the players, the coaches, the referees, the members of the Table Officials or other fans. The above constitute grounds for removal and/or imposition of a fine.

12. Not display signs and not wear clothing bearing obscene or indecent messages.

13. Not address obscene or indecent gestures towards the television cameras.

14. Not interfere in any way with the television cameras and the television or press coverage inside the Arena.

The Club reserves the right to remove from court-side positions or from the Arena in general, those fans who do not comply with this regulation, to impose a fine and/or to cancel their entry titles to the Arena and the future privileges connected with them.

IX. SPECIAL SUPPLEMENTARY RULES REGARDING FORCE MAJEURE EVENTS AND EXTRAORDINARY HEALTH MEASURES ARTICLE

32 – FORCE MAJEURE EVENTS AND EXTRAORDINARY HEALTH MEASURES

In case during the 2026 – 2027 competitive season extraordinary force majeure events occur, which cannot be foreseen and as a result of which the holding of matches with reduced spectator capacity or without the presence of spectators is imposed by law, or the application of special health or other restrictive protocols becomes mandatory, the following shall apply:

– The purchase of a season ticket does not guarantee the live viewing of the Club’s home matches, as it depends on the applicable protocols for holding sporting meetings in force at any given time and under the resolutive condition of the occurrence of any extraordinary force majeure events.

– Entry to the Arena will take place in accordance with the law and with the protocols or mandatory measures applicable at the time of entry. The season ticket holder has no right to withdrawal or refund of all or part of the consideration of the season ticket or compensation of any other form in case of lack or invalidity of the required documentation for their entry to the Arena.

– The Club reserves the right to transfer the ticket holder – spectator to another position in the same gate for reasons of compliance with the applicable mandatory protocols or measures for holding sporting meetings.

– In case of holding matches without the presence of fans, the season ticket holder has no right to withdrawal or refund of all or part of the consideration of the season ticket or compensation of any other form.

– In case of holding matches with limited presence of spectators, the season ticket holders of each gate will be entitled to secure their position in the same gate through the check-in process that will be provided via the official electronic sales channels of the Club (using the software of the ticketing service provider cooperating with the Club).

The available positions in each gate will be determined by the applicable protocols for holding sporting meetings in force at any given time and, for this reason, a strict priority order will be followed.

The season ticket holders of each gate, who will not manage to secure their position in the same gate for a match in time, will be entitled to secure a position in another gate for the same match via the official electronic sales channels of the Club (using the software of the ticketing service provider cooperating with the Club), with priority and depending on the availability of the gate, by paying the additional amount corresponding to any upgrade of their position, according to the Club’s official price list for the specific match in force at any given time.

The possibility of position upgrade will not be available for family packages, for which only the procedure of the above paragraph will apply, i.e. securing positions only in the same gate.

The season ticket holder has no right to withdrawal or refund of all or part of the consideration of the season ticket or compensation of any other form for those matches they do not manage to secure their position through the above system.

X. FINAL PROVISIONS

ARTICLE 33 – SUPPLEMENTARY TERMS – AMENDMENT OF TERMS

The terms indicated on the reverse side of the ticket, the invitation, the accreditation and the application for issuance of a season ticket are supplementary to these present Terms and, together with them, constitute the full agreement between the ticket holder – spectator and the Club, subject to any mandatory provisions of law. The Club reserves the right to amend these present Terms, provided this is permitted by applicable legislation, and every amendment will be effective from its publication or from the time specifically defined therein, without affecting rights granted mandatorily by law. The non-exercise or delay in exercising any right by the Club does not constitute a waiver of that right or of any other term of these present Terms.

ARTICLE 34 – INVALIDITY OF TERMS

In case any term of these present Terms is deemed invalid, ineffective or unenforceable, the invalidity or unenforceability of that specific term does not affect the validity and application of the remaining terms, which continue to apply in full.

ARTICLE 35 – PURCHASE THROUGH A PROXY

In case the purchase of a title is made through a proxy, these present Terms bind both the authorizing party and the authorized party.

ARTICLE 36 – APPLICABLE LAW

These present Terms are governed by Greek law. For any dispute that may arise from their interpretation, application or performance, the competent Courts of Thessaloniki are exclusively competent, subject to mandatory provisions regarding consumer protection.

PAOK BC